Description
Summary
This position will assist and support the creation, implementation, and maintenance of talent development and culture management initiatives. Additionally, this position will maintain and oversee data maintenance for training, leadership/employee development, employee survey and organizational planning. The position will have a key role in communication for development and engagement activities that services the whole organization.
Essential Functions
- Support the design and execution of organizational culture and employee engagement initiatives, verify alignment with organizational priorities and measurable outcomes.
- Serve as system lead for the Learning Management System (LMS) and related development platforms; review system integrity, functionality, user experience, and compliance of employee training records.
- Review and maintain organizational data with quality assurance review, validation procedure, and reporting accuracy.
- Assist and maintain leadership development, organization planning and reporting programs.
- Collaborate with departments to identify training and development needs; assist with cost-effective solutions and budgetary options.
- Coordinate and support training programs and administer completion records for attendees within data systems.
- Analyze organizational gaps to develop system-wide learning and development recommendations that support organizational objectives.
- Assist and administer performance appraisal processes, monitor completions status and complete recordkeeping.
- Support and strengthen organizational planning through tracking and reviewing employee goals and Individual Development Plans (IDP’s).
- Serve as a key resource for organization-wide communication related to development and employee engagement activities to support culture initiatives.
- Administer and report on company-wide development programs, including travel, training, and employee development.
- Administer and monitor companywide tracking of division programs including training, education assistance, and employee development.
- Create, maintain and provide reporting to support operational, business, and department needs.
- Assist with annual budgeting process, including monitoring program expenses and recommending adjustments based on actual spending.
- Review and provide input on collective bargaining agreements as they relate to division.
- Support continuous improvement and operational efficiency by identifying areas of opportunity and sharing recommendations with management.
- Support special projects.
- Perform other duties as assigned.
Relationships
Internal
- Manager, Organizational Development: Reports to, receives direction and guidance from.
- VP, Human Resources: Receives direction and guidance from.
- HR Team: Exchange and provide information.
- Managers and Leadership: Provide assistance to and exchange information.
- All employees: Provide assistance to and exchange information.
External
- Bargaining Unit Representatives
- National Rural Electric Cooperative Association (NRECA): Request and provide information/assistance.
- Other Utilities: Exchange information with and provide technical assistance to.
- State and Federal Agencies: Exchange information and develop relationships.
Competencies
- Ability to measure program success including generating program metrics, verifying results with
surveys and other measurement tools. - Effective written and oral communication skills.
- Must be detail oriented with ability to organize workflow.
- Ability to manage multiple priorities required and work with minimum supervision.
- Ability to interact effectively and efficiently with all levels of employees in a fair and consistent manner
and to maintain effective working relationships. - Proven ability to uphold ethical and professional conduct.
- Working knowledge of Microsoft Office applications.
Supervisory Responsibility
This position does not have any supervisory responsibilities.
Work Environment
Work is performed in a standard office environment. Some travel to remote sites may be required. This position requires some overtime and travel to meetings outside the State.
Requirements
Minimum Qualifications and Experience
Education
Bachelor’s degree in business management, human resources, organizational development or related business field, required.
Experience
Three (3) years of progressively responsible experience administering a Learning Management (LMS) or HRIS system, coordinating training and development, program administration and supporting employee engagement initiatives, required. Experience tracking training compliance, maintaining records and supporting development program documentation, required. Experience working in a union environment preferred.
Substitution
Additional professional experience in similarly complex training and development role, human resources or related field may be substituted for the required education on a year-for-year basis.
