Description

WHO WE ARE:
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

• Assist in driving digital transformation initiatives within the department.
• Develop business requirements and work with IT to deliver system enhancements
• Collaborate and coordinate with cross-functional teams to deliver projects on time, within scope, and within budget.
• Identify opportunities in operational excellence on man-hour savings, turnaround time reduction, process simplification etc.
• Develop, maintain, and update documentation of project processes ,workflows and procedures.
• Conduct training / presentation on improvement initiatives, approach, and techniques.

Operational Support:

• Provide backup support for processing tasks when required.
• Ensure seamless operations during staff absences, manpower gaps, or peak period volume.

• Bachelor's degree in computer science, Information Systems, Business Administration, or a related field (or equivalent experience).
• Fresh grads with good aptitude may also apply.
• Strong analytical capability, understands operational pain points, and can visualize the entire process from initiation to customer delivery
• Excellent communication and organizational abilities.
• Proficient in MS Office, VBA, Power BI, Python, MS Access and project management tools will be an added advantage.
• Experience with Robotic Process Automation (RPA) and AI driven enhancement or workflow re-design is an added advantage.
• Knowledge of SCRUM, Agile or other project management methodology will be advantageous.
• Strong project management skills; Adaptive and flexible in changing strategic contexts; Self-driven & independent to lead / facilitate projects

What we offer:
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.