Description

General Purpose:

Provides clerical, sales support and member services/reception duties for department.

Pay Rate: $65,000

Essential Duties:

• Composes and/or types routine correspondence including but not limited to: memorandums, letters, Club announcements, member newsletters and reports.
• Maintains electronic member and prospective member databases and hard files. Creates and maintains accurate and efficient filing systems.
• Answers member and prospective member questions with accuracy and efficiency.
• Initiates telephone correspondence with prospective members to introduce the Club and Club amenities.
• Prepares and distributes various Club mailings including but not limited to: Club announcements, newsletters, sales information. Creates mail merges from electronic files.
• Maintains adequate inventory of membership sales kits and various Club and Membership notices and information.
• Operates key office machines including but not limited to: computer, calculator, fax machine and copier.
• Orders and maintains office supplies and collateral for membership kits.
• Performs various administrative and sales duties during Club events.
• Maintains complete understanding of membership categories, sales processes and new member enrollment processes.
• Assists in the preparation of monthly membership reports for facility manager and owners.
• Regular and reliable attendance.
• Performs other duties as required.

Education/Experience:

Associate's degree (AA) or equivalent from two-year college; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

Frequently sits, talks, hears; uses hands. Regularly walks and stands. Occasionally reaches with hands and arms, stoops, kneels, crawls and crouches. Occasionally lifts up to 25 pounds.

Environment/Noise:

Noise level is moderate. Occasionally exposed to outside weather conditions.

Certificates/Licenses:

None Required

Specific Job Knowledge, Skills, and Abilities Preferences:

• Ability to read and speak English in order to perform the duties of the job (e.g. the associates are required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates use are in English).
• Knowledge of Microsoft Office applications.

Benefits:

• 401(k) Retirement Plan
• Health and Dental Care
• Vision Benefit
• Disability Insurance
• Life Insurance
• Employee Assistance Program
• Flexible Spending Accounts and Health Savings Account (HSA)
• Legal Assistance
• Paid Time-Off

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time