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Ericsson
Muscat, Oman
(on-site)
Customer Project Manager
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Customer Project Manager
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Description
Join our TeamAbout This Opportunity
Ericsson connects people, businesses, and societies through mobile networks. We are looking for a Customer Project Manager to lead the delivery and deployment of Mobile Radio Access Networks (RAN) for strategic customers in Oman.
In this role, you will have end-to-end accountability for complex network rollout projects - balancing contractual, financial, and operational commitments while building trusted relationships with the customer organization. You will lead a multi-disciplinary team and coordinate a broad ecosystem of internal and external stakeholders.
The role reports to the Head of PMO in CU GULF.
What You Will Do
- Define and maintain the project baseline: scope, schedule, resources, and governance
- Lead planning, execution, and deployment of mobile radio network projects (RAN, 5G)
- Serve as the primary point of contact for the customer, ensuring transparency and trust
- Track project progress; manage changes, risks, conflicts, and escalations
- Lead and develop a diverse, technically skilled team
- Coordinate across internal functions: Supply, Sourcing, Finance, and Operations
- Manage external partners and third-party service providers
- Own project financials: forecasting, cost control, revenue recognition, and margin
- Ensure compliance with health, safety, environmental, security, and anti-corruption standards
- Support pre-sales and proposal activities when needed
- Continuously improve project methods, tools, and ways of working
You Will Bring
Required:
- +5 years of experience as a CPM
- Degree in Telecommunications, Electronics, IT, or equivalent practical experience
- Proven experience delivering mobile network / RAN rollout projects, including 5G
- Strong track record in customer-facing project leadership within complex environments
- Ability to manage multi-stakeholder ecosystems across customers, teams, and suppliers
- Experience managing project budgets, forecasts, and financial reporting
- Clear communication, leadership, and influencing skills
- Structured, proactive, and solution-focused approach
- Fluency in English and Arabic
Advantageous:
- Experience with operators in the Middle East
- Background in network modernization, swap, or large-scale rollout programs
- PMP, Prince2, or equivalent project management certification
- Experience managing subcontractors and third-party suppliers
- Familiarity with contract management and project sales processes
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Oman (OM) || Muscat
Req ID: 784619
Job ID: 84185967
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