Description

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Why we need this role

The Project Manager will be responsible for delivering Colt's specialised Capital Markets products 'MarketPrizm' and 'PrizmNet' as quickly and efficiently as possible and in accordance with Colt-defined process, to either Clients or Internal Sponsors.

'MarketPrizm' is Colt's suite of co-located hosting-related services, including space and power typically in the same data centre as a Stock Exchange, market access (market data & order-entry), hardware procurement & deployment (network & application servers) and all related connectivity requirements.

'PrizmNet' is Colt's financial extranet, that provides one-to-one or one-to-many interconnectivity between data Providers like a Stock Exchange and Consuming clients.

The Project Manager will clarify the solution scope for each project or client order, determine what resource is required, procure all required services, arrange delivery, installation and testing, to the required cost, quality & agreed timescale. Delivery is completed once the solution details are fully documented and the solution is 'accepted' by the client or project sponsor. The order is then closed, which transfers responsibility to Colt's Service Assurance team for ongoing 'In-Life' Production support.

What you will do
• Plan & coordinate all necessary tasks to achieve the deliverable; to time, budget & quality
• Obtain appropriate resource to conduct the tasks
• Raise budget and procure all services
• Manage risks and issues and change management throughout the project life-cycle
• Track & report project progress, internally and externally to the client
• Resolve or escalate issues in a timely & appropriate manner
• Manage third-party relationships i.e. client, data centre, stock exchange, suppliers
• Complete all the solution documentation
• Transition the solution from Service Delivery to Service Assurance for production support
• Close the Order promptly, to generate Monthly Recurring Revenue and to trigger the client billing
• Recommend lessons learnt

What we're looking for

Must haves:

• Business level in Japanese and English with strong communication skills
• Experience in project management, preferably with PRINCE2 or PMP certification
• ITIL awareness and understanding of service management best practices
• Typically 10+ years of relevant experience (preferred, not mandatory).
• Excellent customer service and stakeholder management skills
• Strong ownership mindset with the ability to drive accountability
• Proven ability to lead cross-functional project teams and achieve objectives
• Collaborative team player with the ability to build strong internal and external relationships

Nice to have:

• Additional language skills are an advantage

What we offer you:

Looking to make a mark?

At Colt, you'll make a difference. Because around here, we empower people. We don't tell you what to do.

Instead, we employ people we trust, who come together across the globe to create intelligent solutions.

Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.

We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.

Diversity and inclusion

• Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you'll be encouraged to be yourself because we believe that's what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.

Most recently we have:

• Signed the UN Women Empowerment Principles which guide our Gender Action Plan
• Trained 60 (and growing) Colties to be Mental Health First Aiders
• Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages.

Benefits

Our benefits support you through all parts of life, for both physical and mental health.

• Flexible working hours and the option to work from home.
• Extensive induction program with experienced mentors and buddies.
• Opportunities for further development and educational opportunities.
• Global Family Leave Policy.
• Employee Assistance Program.
• Internal inclusion & diversity employee networks.

A global network

• When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring - take a look at 'Our People' site including our Empowered Women in Tech.