Description

Pine Canyon Club, located in Flagstaff, AZ, is pleased to announce an excellent career opportunity for a part-time, Bar Supervisor! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you'll contribute to a global leader in golf and community management.

General Purpose:

This position is perfect for individuals who thrive in a hospitality-driven environment and have a passion for crafting high-quality beverages. As a Bar Supervisor, you will create delicious drinks while providing warm, professional, and personalized service. You'll play a key role in enhancing the member and guest experience by contributing to memorable dining moments in a refined and welcoming atmosphere.

Pay:

• $22.00 per hour
• Gratuity share is based on total service charge distribution and is subject to change depending on business levels, event volume, and club activity.

Schedule:

The anticipated schedule for this position is a 40-hour workweek, Wednesday through Sunday from 2:00 PM to 10:00 PM.

Role Overview

As a Bar Supervisor , you will oversee and enhance the dining experience for members and guests by:

• Ensuring exceptional service standards
• Assisting with training and team development
• Maintaining operational efficiency

Essential Duties and Responsibilities:

Service Focus

• Guest Interaction: Provide immediate and warm attention to all guests upon seating, ensuring a positive first impression.
• Menu Expertise: Describe daily specials with enthusiasm, answer menu questions, and offer thoughtful suggestions tailored to guests' preferences.
• Beverage Knowledge: Demonstrate proficiency in wine, liquor, and beer knowledge to provide expert recommendations and pairings, while confidently describing drink offerings.
• Order Management: Take accurate food and beverage orders and ensure timely delivery to guests after preparation.
• Guest Satisfaction: Follow up with guests to ensure their experience meets expectations and promptly replenish items as needed.
• Preparation and Organization: Participate in pre-shift meetings and menu tastings to stay informed and prepared. Maintain an organized workstation and complete side work duties efficiently.
• Point of Sale Proficiency: Accurately handle credit card transactions, member charges, and utilize the Point of Sale (POS) system.
• Service Standards: Adhere to established systems and standards for greeting guests, taking, placing, and delivering orders, as well as food delivery and overall service techniques.
• Tray Service: Practice proper tray service for all food and beverage deliveries to maintain professionalism and efficiency.
• Safety Awareness: Incorporate safe work practices into daily tasks to ensure a secure working environment.
• Dependability: Exhibit regular and reliable attendance while maintaining a professional demeanor.
• Adaptability: Perform other duties as assigned to support team success and club operations.

Bartending Focus

Beverage Preparation and Service

• Mixes and serves alcoholic and non-alcoholic beverages to guests in accordance with established standards and recipes.
• Maintains high levels of hospitality and professionalism, ensuring each guest feels valued.

Creative and Operational Support

• Assists department leaders in the creation of seasonal cocktails and the development of drink menus.

Inventory and Stock Control

• Stock the bar with all necessary supplies, ensuring readiness for service.
• Maintains inventory control by using products conscientiously and monitoring stock levels.
• Communicates supply needs to management in a timely manner to prevent shortages.

Compliance and Safety

• Ensures adherence to state liquor laws and Pine Canyon's standard operating procedures.
• Incorporates safe work practices into all tasks to maintain a safe environment.

Lead Focus

Leadership & Operations

• Oversee day-to-day operations of the Clubhouse bar, ensuring quality, speed, and consistency of service.
  • Act as a point of contact and mentor for bar staff, supporting training and upholding service expectations.
  • Communicate clearly with servers and leadership to maintain a cohesive front-of-house experience.
  • Ensure accurate execution of beverage recipes, garnish presentation, and service techniques.

Beverage Menu Development

• Collaborate with the F&B leadership team to develop seasonal cocktail menus and featured beverage programs.
  • Stay informed on beverage trends and contribute creative, brand-aligned ideas.
  • Conduct recipe testing and costing in coordination with management.

Inventory Management & Ordering

• Maintain bar inventory levels through regular monitoring and organization.
  • Communicate order needs, stock shortages, and product usage trends with the F&B Manager and

Clubhouse Supervisor
• Ensure proper rotation and storage of all products.
• Track and manage glassware levels, initiating restocks as needed.

Compliance, Cleanliness & Safety

• Ensure compliance with all liquor laws and Pine Canyon's alcohol service policies.
  • Promote and model safe work practices at all times.
  • Oversee bar cleanliness, sanitation, and organization before, during, and after service.

Quality Control & Clubhouse Coordination

• Perform routine checks to ensure bar accuracy and consistency in Clubhouse drink orders.
  • Communicate with leadership regarding service improvements, bar flow efficiency, and member preferences.
  • Assist with setup and execution of bar service for private events, tournaments, and seasonal programming.

Education/Experience:

High school diploma or general education degree (GED); or one to three months of related experience and/or training; or an equivalent combination of education and experience.

Physical Demands:

• Frequently stands and walks; uses hands; reaches with arms and hands; stoops, kneels, crawls, or crouches; talks or hears.
• Occasionally sits, climbs, or balances.
• Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds.

Environment/Noise:

• Occasionally works in outdoor weather conditions.
• Noise level is moderate.

Certificates/Licenses:

• ServSafe Arizona Food Safety and Sanitation Training
• ServSafe Alcohol Awareness Training.

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may be required in order to perform the duties of the job.
• Meets state age requirements for handling alcoholic beverages.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com .