Description

Key Responsibilities: 

Performs planned maintenance and electrical safety inspections on a broad range of patient care and selected support equipment in compliance with established standards.
Manages all assigned equipment and schedules service.
Performs pre-acceptance inspections and develop PM procedures on equipment; maintains files on procedures and manuals.
Ensures test equipment is working properly and calibrated within established intervals.
Responds expeditiously to calls from clinical departments to evaluate and rectify valid operator complaints and concerns.
Researches and initiates orders for repair parts, working within established budget parameters.
Maintains purchase order log and validate invoices for payment (field service personnel only).
Provides informal training to equipment users and Crothall Services Group staff as requested or when circumstances dictate.
Makes recommendations to the Department Manager regarding service strategies on equipment; keeps supervisor informed of activities, needs and problems.
Participates in the Quality Improvement / Risk Management program by gaining an understanding of the issues and concerns of customers and making recommendations for improvement.
Maintains an orderly and functional work environment.
Provides emergency on-call responsibilities as needed.
Documents all significant asset related actions in compliance with department practices.
Participates in department meetings.
Collaborates with fellow technical personnel in department meetings to ensure they are kept abreast of technical updates and/or device related problems.

Requirements

Preferred Qualifications: 

Associates degree in electronics/biomedical equipment technology, military training or equivalent experience
3 years servicing clinical/patient care equipment in a hospital environment 
For field service positions requiring travel, valid driver’s license is required
Ability to work independently with some supervision
Good communication and strong customer service skills
Good organization and time management skills
Working knowledge of computer applications pertaining to tracking service histories and producing reports on assets
Good trouble-shooting skills
Ability and willingness to serve "on-call" duty as required
Strong work ethic and ability to work as a member of a team