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Bimbo Bakeries USA
Pico Rivera, CA, United States
3 days ago
Bimbo Bakeries USA
Greenwich, CT, United States
12 days ago
Gold Medal Bakery
Fall River, MA, United States
14 days ago
Bimbo Bakeries USA
Fort Worth, TX, United States
15 days ago
Bimbo Bakeries USA
Pico Rivera, California, United States
3 days ago

Description

Job Description

Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas'® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann's® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!

Bimbo Bakeries USA is part of Grupo Bimbo, the world's largest baking company with operations in 33 countries. Bimbo Bakeries USA (BBU) employs 20,000 associates across the U.S. in bakeries, sales centers, corporate offices and on sales routes to ensure our consumers have the freshest products to feed their families at every meal. But our associates come to work for much more - the chance to feed their own lives through exciting work that offers the opportunity to make a real difference in their professional and personal lives every day.

TheSupply Chain Service Coordinatoris a skilled position.You will betheprimary contact for sales & customer related service issueswith regard to order fill, quality, service delivery, etc.

Key Job Responsibilities:

  • Resolve service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment with respective distribution management; following up to ensure resolution.
  • Reconciling with the production team on unit accountability.
  • Communicate and coordinate follow up with functional teams as necessary (Manufacturing, Distribution, Sales, Customer/Account).
  • Prepare service reports by collecting and analyzing service issues/concerns.
  • Manage large amounts of incoming calls and emails.
  • Build relationships of trust through open and interactive communication with all functional areas.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Respond promptly to inquiries by phone or email.
  • Knowledgeable on our products and distribution processes/procedures to answer questions and resolve issues.
  • You will use BUSS andPC Data systems to run reports.


Job Requirements

Key Behavioral Competencies:
  • You have a strong analytical ability to gather and interpret data, in situations where the problems are somewhat complex (dealing with people, procedures and equipment).
  • You work well in a team-based environment, have solid interpersonal skills, and you are not averse to change.
  • You must be able to perform basic math and computer skills; SAP, Oracle, CPD preferred.
  • You act with a Continuous Improvement (CI) mindset: focus on improving efficiencies while decreasing waste.
  • Customer Service
  • Excel and Word experience
  • Product Knowledge
  • Quality Focus
  • Distribution Knowledge


Education and Work History:
  • High School Education or equivalent; college degreepreferred.
  • 1-3 Years of relevantCustomer Service, Distribution and productexperience preferred.
  • A combination of education, training and experience that results in demonstrated competency to perform the work may be substituted.
  • Strong reading, math andcommunication skills: phone, email and active listening skills, with the ability to adapt/respond to various customers.
  • Must be well organized and computer literate:Excel and Word experience.
  • Ability to multi-task, prioritize and manage time effectively
  • You must have good written and oral English language communication skills.
  • You must wear required personal protective equipment (PPE).
  • Ability to work 8+ hour shifts, irregular and/or rotating shifts, including split days off (non-consecutive days off) and worknights,holidays, and weekends (frequently required).

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.

Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, disability, gender, age, national origin, sexual orientation, gender identity, marital status, pregnancy, veteran status, or any other classification protected by law. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, reassignment, layoff, discharge, education, training and all other working conditions. To further the principle of equal employment opportunity, Bimbo Bakeries USA has developed affirmative action plans for minorities and women, qualified individuals with disabilities, and Vietnam-era and special disabled veterans and other protected veterans.

Job Information

  • Job ID: 59995279
  • Location:
    Pico Rivera, California, United States
  • Position Title: Distribution Coordinator
  • Company Name: Bimbo Bakeries USA
  • Job Function: Bakery Production,
    Operations & Packaging
  • Job Type: Full-Time

Bimbo Bakeries USA is a leader in the baking industry, known for its category leading brands, innovative products, freshness and quality. Operating more than 60 bakeries, Bimbo Bakeries USA bakes some of America’s favorite bread, buns, rolls and sweet baked goods brands including Thomas’®, Ball Park®, Entenmann’s®, Arnold®, Brownberry®, Oroweat®, Sara Lee® and more. Become one of the 20,000 associates who come to work with passion and dedication to their careers.

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