Description
The City of Overland Park has a full-time Supervisor, Operations position available in the Parks and Recreation Department.
SUMMARY:
This role is a key leadership position, responsible for the comprehensive operational management and success of the Deanna Rose Children's Farmstead, ensuring the highest standards in public safety, facility upkeep, and visitor enjoyment. Responsible for hiring, direct supervision, training and assigning work schedules for full-time, part-time and temporary employees. Manages all facets of revenue operations, including sales processing, refunds, daily financial reconciliations, and securing cash control. Oversees inventory management, merchandising strategies, and ordering processes. Generates and presents revenue analytics, encompassing attendance and activity reports for all revenue and expenses. Drives the development and implementation of new revenue-generating initiatives
RESPONSIBILITIES:
- Hires, supervises, trains and assigns work schedules for full-time, part-time and temporary employees.
- Ensures that visitors are provided quality services throughout the operations.
- Manages and assists in the revenue producing operations which includes, but not limited to: concession stands, ice cream parlor, general store, wagon rides, fishing, mining, photo parlor, donations, and feed machines.
- Develops and manages concession operations maintenance schedules to include: cleaning, repairing, replacing, food handling equipment in order to comply and pass all safety/ health inspections. Maintains equipment replacement inventory.
- Manages all cash handling procedures, including the collection, balancing, and counting of cash from all revenue-generating operations and donation boxes. Ensures compliance with City of Overland Park accounting procedures and policies by accurately reconciling daily cash reports, completing bank deposits, and maintaining detailed financial records. Prepares and submits daily, weekly, monthly, and annual sales reports across all revenue streams.
- Programs and manages point-of-sale systems used at all revenue operations. Leads training for all users on current point-of-sale system. Develops new revenue producing programs, sets revenue projections and goals. Reports progress towards projections and goals.
- Supervises the procurement of supplies and maintains inventory for all revenue operations.
- Administers and monitors vendor contracts. Maintains positive vendor relationships.
The employee must work the days and hours necessary to perform all assigned responsibilities and tasks. Must be available (especially during regular business hours or shifts) to communicate with subordinates, supervisors, customers, vendors and any other persons or organization with which interaction is required to accomplish work and employer goals.
The employee must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks, where applicable.
Requirements
REQUIREMENTS:
- Bachelor's degree in accounting, business administration or a related field with an emphasis in accounting; or an equivalent combination of formal education and experience with an emphasis in accounting or related field.
- Possession of appropriate, valid driver's license.
- Must maintain an insurable driving record.
EXPERIENCE:
- Two years' experience in food management, retail sales, or an equivalent level of experience.
- Management or supervisory experience in a service oriented business or organization preferred.
- General understanding of food equipment programming and operation is beneficial.
SKILLS:
- Analytical skills, including research skills, ability to interpret data, ability to conceptualize, ability to analyze information, and ability to write formal recommendations based on findings.
- Attention to detail.
- Basic mathematical and accounting skills.
- Budget-related skills, including advanced accounting, math, and statistics skills.
- Computer software – database creation/maintenance skills.
- Computer software – spreadsheet skills.
- Computer software – word-processing skills.
- Computer software – other (specify): point of sale.
- Human Relations/Interpersonal skills.
- Leadership skills, including strategic planning skills, goal-setting skills, assessment skills, collaboration skills, and complex decision-making skills.
- Project management skills, including organization, coordination of duties, and/or accomplishment of goals.
- Facilitation skills, including curriculum/agenda development, marketing skills, ability to help groups focus, ability to use group decision-making to gain commitment, and/or ability to encourage participation.
- Working knowledge of public sector administration.
- Public speaking/presentation skills.
- Supervisory skills, including motivation, delegation of duties, evaluation, etc.
- Time management skills, including the ability to manage multiple concurrent projects and meet deadlines.
- Written and oral communication skills.
MENTAL REQUIREMENTS:
- Ability to meet deadlines.
- Diplomacy and judgment.
- Ability to train and guide others.
- Ability to recognize and protect confidential information.
- Ability to prioritize multiple tasks.
- Ability to read and comprehend federal, state, and local policies and regulations.
- Ability to carry out assignments through oral and written instructions.
- Ability to work independently.
- Ability to work in a hectic environment with many interruptions.
- Ability to analyze and recommend possible solutions.
- Ability to learn and understand PC software applications.
- Alpha and numeric recognition.
PHYSICAL REQUIREMENTS:
- Ability to make and receive phone calls.
- Ability to identify and distinguish colors.
- Ability to distinguish smells.
- Ability to operate City vehicles.
- Hand and eye coordination adequate to input computer and typewriter.
- Exposure to extreme temperatures.
- Exposure to loud noises.
- Ability to reach, stand, bend, push, and pull.
- Ability to lift 25 lbs. and transport 25 ft.
- Ability to push/pull up to 25 lbs.
- Exposure to chemicals, dust and sprays.
SUPERVISORY RESPONSIBILITY (Direct & Indirect):
- Direct: Assistant Operations Supervisor, General Store Coordinator, Operations Coordinator, Part-time and temporary employees.
Indirect: Volunteers
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
No City residency requirement.
Must successfully pass a background check, drug screen, physical exam and essential functions test.
Normal Work Hours: Variable schedule - full time (mgr to provide more details)
Salary Range - GRADE F: $64,894.66 - $72,078.05
Application Deadline: Open until filled
Benefits: Full-time
All applicants must be legally eligible to work in the United States and proof of eligibility must be provided if selected for hire.
EO/M/F/D/V
