Description

Job Description
ROLE OVERVIEW

We are looking for a hands-on, high-ownership Project Manager to lead the execution of complex, multi-stakeholder education and training programs. This role exists to ensure that ambitious ideas and commitments translate into real-world delivery, measurable outcomes, and trusted client relationships.

This is not a purely technical or back-office project role. The Project Manager will be deeply involved in day-to-day execution, client communication, operational decision-making, and problem-solving. You will act as the connective tissue between clients, internal teams, partners, and vendors ensuring that projects move forward with clarity, discipline, and accountability.

Success in this role requires someone who takes personal responsibility for delivery, communicates confidently with stakeholders, and remains calm and solution-oriented under pressure.

KEY RESPONSIBILITIES

Project Planning & Delivery
• Own end-to-end delivery of assigned projects from initiation through closure
• Translate project objectives and scope into detailed execution plans, timelines, and milestones
• Manage dependencies across multiple workstreams including content, technology, and operations
• Ensure delivery is aligned with agreed timelines, scope, and quality benchmarks

Operational Execution & Control
• Drive day-to-day project operations and ensure smooth coordination across teams and vendors
• Plan and manage schedules, resources, and workloads
• Monitor budgets, timelines, and delivery risks proactively
• Ensure operational readiness for pilots, launches, and go-lives

Stakeholder & Vendor Coordination
• Coordinate internal teams across learning design, technology, operations, and support
• Manage external vendors, partners, and service providers
• Ensure accountability to deliverables, SLAs, and agreed timelines

Risk, Issue & Change Management
• Identify and mitigate risks and delivery bottlenecks early
• Manage issues and escalations in a calm, structured manner
• Handle scope changes through clear impact assessment and stakeholder alignment

School Outreach & Program Activation
• Support planning and coordination of school outreach, onboarding, and activation activities
• Work closely with schools to align program delivery with academic calendars, schedules, and operational constraints
• Coordinate with school leadership, counselors, and coordinators to ensure smooth implementation and engagement
• Support communication, training sessions, and rollout activities for school stakeholders
• Track school-level adoption, participation, and feedback, and escalate risks impacting program uptake
• Act as a bridge between schools and internal teams to resolve operational or execution challenges

Requirements

5+ years of experience in project management, operations, or client-facing delivery roles
Experience managing complex, multi-stakeholder projects
Exposure to education, training, EdTech, consulting, or government projects is a strong advantage

Strong execution and delivery mindset
Excellent planning, organization, and coordination skills
Clear and confident communication (written and verbal)
Ability to make decisions under ambiguity and pressure
Strong cross-functional leadership and collaboration skills