Description

The Office of Enrollment Management (OEM) at Indiana University (IU) Bloomington is dedicated to attracting, enrolling, and supporting a community of talented students from Indiana, across the nation, and around the world. OEM integrates strategic planning, data-informed decision-making, and collaborative partnerships across campus to create a seamless student experience, from first contact through graduation. Through its units (Admissions, Scholarships, the Registrar, Student Financial Assistance, Student Central, Orientation and Enrollment Programs, Retention, Planning and Research, Enrollment Marketing and Communications, Administration and Fiscal Affairs, and Development), OEM advances the university's mission by fostering access, belonging, and student success while upholding IU Bloomington's tradition of academic excellence and public service.
The Office of Enrollment Marketing and Communications (EMC) in the Office of Enrollment Management serves all 10 units. A combination of creative mojo and data analysis allows us to implement innovated marketing communications to serve prospective and current students and their families, driving enrollment and retention to and for IU Bloomington.

Job Summary

The Web Services Coordinator supports online recruitment and digital communication initiatives for the Bloomington Office of Enrollment Management (OEM). The person in this role supports web, email, and social media best practices and strategies that increase awareness of IU, encourage engagement, and generate measurable, specific calls to action.
Department-Specific Responsibilities

• Build responsive, accessible HTML emails and templates for campaigns in Marketing Cloud and/or Slate Customer Relationship Management (CRM).
• Perform thorough quality assurance (QA) and testing across devices and browsers, and email clients to ensure flawless rendering.
• Collaborate with designers, writers, and data teams to ensure content accuracy, brand consistency, and proper audience segmentation.
• Troubleshoot email formatting, tracking, and deliverability issues, ensuring optimal performance and engagement.
• Maintain organized documentation of email builds, templates, and deployment processes to support team efficiency and consistency.
• Prepare and manage assets for digital campaigns.
• Support web updates and paid digital strategies aligned with OEM marketing goals.
• Assist with dynamic content creation using Ampscript and Liquid Markup.
• Implement tracking and gather analytics for digital communications and websites.
• Perform web updates and support reporting through website data analysis.

Qualifications

EDUCATION
Required

• High school diploma or equivalent (HSED or GED)

WORK EXPERIENCE
Required

• 2 years of experience in relevant field

Preferred

• Experience in higher education
• Experience at Indiana University

SKILLS
Required

• Demonstrates experience using HTML and Cascading Style Sheets (CSS) to build emails and/or webpages

Preferred

• Experience with Salesforce Marketing Cloud and/or Slate CRM
• Experience using photo and design software tools such as Photoshop and Illustrator
• Experience prepping images and graphics for web use, such as cropping, resizing, compression, and color profiles
• Knowledge of basic programming and database concepts

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

This position is eligible to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.

Advertised Salary

$17.50 per hour

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure .

Job Classification

Career Level: Part Time Employee
FLSA: Nonexempt
Job Function: Part Time Employee
Job Family: Part Time Employee
Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.