Description

The Library Supervisor of Youth Services & Outreach, under the general supervision of the Assistant Director, oversees daily operations for the Youth and Outreach divisions. This leadership role drives teamwork and excellence in the customer experience while coordinating dynamic programming and community partnerships. By collaborating across library divisions, the Supervisor ensures the effective delivery of youth-focused services and mobile outreach throughout the community.

Requirements

Essential Duties and Responsibilities:

Leads in creating an environment where customers have the best possible library experience and promotes high standards of customer service
Supervises, coaches, evaluates, and recommends the hiring of Youth Services and Outreach staff
Oversees planning, coordination, and evaluation of youth programming, including Early Literacy, Children’s, and Teen services
Coordinates and supports systemwide programming and outreach initiatives in collaboration with Youth and Adult Services divisions
Manages workflows, staff schedules, programming calendars, and daily operations for Youth Services and Outreach
Oversees deployment, scheduling, and routing of the Exploration Station bookmobile and other mobile services
Assists the public with reference, readers’ advisory, circulation, and information services
Interprets library and City policies and procedures to staff and the public and assists in resolving customer concerns
Assists with development, improvement, and implementation of policies, procedures, workflows, and organizational goals
Collaborates with Technical Services staff on collection development to support youth and family needs
Builds and maintains partnerships with schools, community organizations, and other City departments; serves as a library ambassador at community events
Works with the City’s Communications, Tourism, and Events department to promote library programs and services
Maintains statistics, prepares reports, and monitors performance measures related to youth and outreach services
Participates in preparation and administration of division budgets and operational planning
Serves as Librarian in Charge when the Assistant Director and Director of Libraries and Museums are absent
Stays informed of professional trends
Follows City policies, procedures, and safety guidelines
Performs other duties as assigned
 

Minimum Qualifications:

Combination of education and experience equivalent to a Bachelor’s degree in Library Science or a related field
Three (3) years of experience in a public library with a focus on Youth and/or Outreach Services
Two (2) years of supervisory experience
Experience planning programs and events
Proficiency in Microsoft Office and basic digital tool
 

Preferred Qualifications:

MLS or MLIS from ALA-accredited program
Bilingual (English/Spanish)
Budget, fundraising, and/or grants management