Description

Join our collaborative team as an Inspection Management Coordinator at Chase! In this role, you will be responsible for reviewing inspection reports for accuracy. Strong attention to detail is essential, as you will use Microsoft Office to make timely updates and ensure inspections are completed efficiently.

Job Responsibilities:

• Daily monitoring of outstanding inspections to assure timely receipt
• Daily review of inspection and condition report detail to identify discrepancies such as incorrect descriptions, mileage, damage inconsistencies, etc...
• Ensuring the appropriate inspection or condition report is selected for use in End of Term (EOT) Billing.
• Making corrections to inspection or condition reports, ensuring changes are communicated, and documenting the reasons for these corrections or adjustments, along with any instructions or explanations of special conditions.
• Manually adding or creating condition reports as needed
• Regular interaction with other internal Chase groups, external auctions, and inspection companies, to resolve exception situations in order to assure timely EOT Billing

Required qualification, capabilities and skills:

• Proficiency in using business tools such as Word, Excel, Teams, etc.
• Quick learning ability and strong information retention
• Capability to work efficiently in a fast-paced environment and meet deadlines
• Adherence to regulatory and compliance controls and policy requirements
• Strong verbal and written communication skills
• Effective organization and management of personal workflow for efficiency
• Self-motivation, creativity, problem-solving, and decision-making skills

Preferred Qualifications, Capabilities and Skills:

• Preferred experience in Remarketing and Lease End operations
• Preferred experience in auto damage appraisal/inspection writing and vehicle repair

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.