This is an entry-level position that helps keep New Mexico Solutions sites, equipment, vehicles, and routine support work organized. The Coordinator completes assigned checklists and requests, updates records, schedules approved services, and lets the Manager know when an issue needs attention. The role includes hands-on work and contact with employees and vendors. Training and direction are provided as the employee learns the organization's procedures.

Why Choose New Mexico Solutions?

New Mexico Solutions is now a Certified Community Behavioral Health Clinic (CCBHC), expanding access to high-quality, integrated care in the communities we serve. Join a mission-driven organization committed to clinical excellence, professional growth, and meaningful impact.

We offer:

• Competitive pay
• Comprehensive benefits (health, dental, vision, Telehealth)
• Paid time off + 9 holidays
• Retirement plan options
• Tuition reimbursement + free CEUs
• Clinical supervision
• Wellness & employee assistance programs
• Mileage reimbursement for work related travel
• Public Service Loan Forgiveness (PSLF) - eligible employer
• Eligible clinical positions may qualify for the National Health Service Corps (NHSC) Loan Repayment Program

Essential Duties and Responsibilities

Facilities and Site Support

• Complete assigned site walkthroughs and report maintenance, appearance, access, or safety concerns.
• Help set up rooms, move supplies and furniture, prepare work areas, and assist with office moves and new-site tasks.
• Enter and update maintenance requests; schedule approved service visits and follow up on the status of open work.
• Keep basic facility records, inventories, keys, badges, and service documents organized as assigned.

Technology and Equipment Support

• Help prepare and distribute approved computers, monitors, phones, printers, and meeting-room equipment using established checklists.
• Maintain equipment inventory, assignment, and return records.
• Help employees with routine equipment questions and the technology portion of new-hire orientation using approved instructions; send technical issues to the appropriate IT support team.
• Assist with simple setup and troubleshooting after training. Request direction before changing managed devices, network settings, security settings, or access controls.

Fleet and Logistics Support

• Collect and file vehicle inspection forms, mileage, fuel receipts, registration, insurance, and maintenance records.
• Track due dates and missing documents, remind assigned staff, and alert the Manager to overdue items or vehicle concerns.
• Schedule approved vehicle maintenance and cleaning, and help coordinate vehicle movement, deliveries, supplies, and equipment.

Safety and Routine Checks

• Help document drills, inspections, panic-device tests, first-aid and AED checks, and follow-up items using established forms.
• Perform assigned visual checks of exits, emergency supplies, equipment, and work areas; promptly report hazards or failed checks.
• Follow established safety and confidentiality procedures and refer questions about requirements to the Manager.

Administrative and Staff Support

• Update assigned SharePoint files, Microsoft Lists, trackers, calendars, and project notes.
• Coordinate approved vendor appointments, deliveries, site access, quotes, and invoice documentation.
• Respond to routine staff requests, share status updates, and direct employees to the appropriate forms or support channels.
• Ask for approval before purchases, changes to vendor work, or commitments of organizational funds.

Core Competencies and Performance Expectations

Facilities and Equipment Maintenance: Keeps buildings, equipment, and work areas clean, safe, and in good working condition. Identifies maintenance needs and reports issues promptly.

Technology and Troubleshooting: Assists with basic technology needs, identifies common equipment or system issues, and helps coordinate repairs or support when needed.

Organization and Time Management: Manages daily tasks, keeps track of assigned work, meets deadlines, and follows through to ensure tasks are completed.

Safety and Compliance: Follows workplace safety rules, building procedures, and company policies. Recognizes potential hazards and reports concerns to the appropriate staff.

Problem-Solving and Initiative: Recognizes problems, uses good judgment to address routine issues, and knows when to ask for help or notify a supervisor.

Customer Service and Communication: Communicates respectfully and professionally with employees, visitors, and vendors. Responds to requests in a timely and helpful manner.

Teamwork and Dependability: Works well with others, follows instructions, supports department needs, and can be counted on to complete assigned responsibilities.

Attention to Detail and Accountability: Completes work accurately, maintains organized records when needed, follows directions, and takes responsibility for assigned tasks.

Minimum Qualifications and Position Requirements

Required Knowledge Skills and Abilities

• Organized, dependable, and willing to learn several kinds of support work.
• Able to follow checklists, keep accurate records, manage assigned tasks, and ask questions when instructions are unclear.
• Clear, respectful communication with staff, vendors, and visitors.
• Basic comfort with computers, email, and common office software; ability to learn Microsoft 365 and other systems.

Minimum Qualifications

• High school diploma or equivalent.
• Basic computer skills. Prior office, customer service, facilities, technology, fleet, or logistics experience is helpful but not required.
• Valid driver's license and ability to travel between agency locations as needed.
• Equivalent combinations of education and relevant experience may be considered.

Position Development

The Coordinator will begin with routine, supervised tasks. As skills and familiarity with procedures grow, the Manager may assign more complex coordination, staff technology support, and project work. Planning, budgets, vendor decisions, technical administration, and interpretation of regulatory requirements remain with the appropriate manager or specialist unless duties are formally expanded.

Physical and Environmental Requirements

• Regularly sit, stand, walk, bend, reach, and move through offices, parking areas, storage spaces, and other facility areas.
• Lift, carry, push, or move equipment and supplies up to 25 pounds; obtain help for heavier items.
• Use computers, phones, and standard office equipment; safely operate a motor vehicle and travel between sites.