Act as the main quality contact for customers in commercial vehicle and ESS projects and maintain strong customer relationships
Serve as the key interface between customers and internal departments and drive quality topics throughout the project lifecycle
Prepare and coordinate quality-related documents and requirements for customer tenders and project development
Review and negotiate quality-related contract clauses and customer-specific requirements
Lead quality activities during design, development and project implementation, including design reviews, quality planning and FQP preparation
Monitor and lead site quality activities, including quality witnessing, review of quality records and coordination of outsourced quality personnel
Coordinate site acceptance, TOP documentation, grid acceptance and customer walkdowns to ensure smooth project delivery
Independently lead the analysis and resolution of complex quality issues, including root-cause analysis and corrective/preventive actions
Drive cross-functional problem solving and continuous quality improvement in an international project environment
Your Qualifications:
Bachelor's or Master's degree in Engineering, Quality Management, Automotive Engineering, Electrical Engineering or a related field
5+ years of relevant experience in ESS, customer quality, project quality, supplier quality or a related field, preferably in the automotive, battery or energy industry
Proven experience in direct customer interaction, handling customer requirements, complaints and escalations
Strong knowledge of 8D, 5 Why, Ishikawa, FMEA, SPC and structured problem-solving methods
Good understanding of quality management systems and customer-specific requirements; IATF 16949 and VDA knowledge is an advantage
Strong project management, communication and stakeholder management skills, with the ability to independently drive quality topics and cross-functional problem solving
Fluent in English and German; Chinese is an advantage
Willingness to travel internationally
Your Benefits:
Excellent long-term career prospects in an international company
Annual bonus payments (loyalty bonus and variable performance bonus)
Company pension scheme
Group accident insurance providing 24/7 coverage both at work and during personal time
International working environment where teamwork is highly valued
Training and professional development opportunities
Employee discounts through Corporate Benefits
Bicycle leasing program
Find here more benefits: https://www.catl-career.com/content/Unsere-Benefits/
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