Student Health

University of California, Santa Barbara

Summary of Job Details: 

The Billing and Insurance Supervisor provides administrative oversight and operational leadership for patient billing, insurance administration, and third-party reimbursement activities within Student Health Services (SHS). Reporting to the Director of Revenue and Insurance Operations, this position directly oversees and manages patient billing operations, Student Health Insurance Plan (SHIP) operations, staff management, and initiatives designed to expand and optimize third-party billing and reimbursement. The Billing and Insurance Supervisor directs the day-to-day operations of billing and insurance functions, including the billing and insurance staff (4 FTE), ensuring accurate, timely, compliant, and efficient claims processing and reimbursement. Responsibilities include oversight of the chargemaster and fee schedules, medical coding review, claim audits, billing data quality, denial and payment trend analysis, bursar billing, and coordination of provider feedback. The position monitors regulatory and payer requirements and ensures billing practices comply with applicable federal, state, UC, and payer regulations. Additionally, they ensure compliant fee schedule management, optimal revenue cycle workflows, and accurate insurance reconciliation while supporting students, clinic providers, and campus partners.

Required Qualifications:

• Bachelor's degree in finance, economics, business administration, or equivalent work experience.
• 4-6 years medical billing working knowledge and experience.
• Working knowledge of billing and/or health insurance administration and operations, preferably in Student Health, Medical Group of Ambulatory Outpatient Clinic Operations.
• Proven experience, skill and ability to effectively manage and supervise staff performing in insurance and billing operations.
• Demonstrated skills to analyze billing and collections data and makes recommendations to changes in clinical practice, reporting and documentation practices.
• Ability to thoroughly analyze a problem, perform research, define problems/objectives, formulate logical conclusions or alternatives and make recommendations, and implement solutions.
• Ability to respond with flexibility and efficiency to frequent changes in task focus, competing priorities and multiple deadlines.
• Ability to work quickly and accurately with close attention to details.
• Effective communication skills to interact with a variety of staff, students or others in a daily work environment.
• Ability to compose reports, correspondence, instructions and other documents with attention to clarity, tone, composition and mechanics.
• Demonstrated skills in operating computers and skills in using email and internet applications in a Windows environment.
• Ability to maintain and enforce confidentiality of medical records and information.
• Knowledge of HIPAA and PHI guidelines.
• Proficient use and extensive working knowledge of billing procedures, applications and use of ICD 10, CPT and modifiers using professional coding guidelines consistent with University Compliance, State and Federal regulations.
• Able to work independently and follow through on assignments.
• Ability to work cooperatively and effectively in group/team settings.
• Ability to communicate effectively with various departments, internal and external partners in advocating for the department or campus' position on insurance and patient billing related issues.

Special Conditions of Employment:

• Mandated reporting requirements of Child Abuse
• UCSB Campus Security Authority under Clery Act
• Works in a patient care environment.
• Satisfactory criminal history background check
• UCSB is a Tobacco-Free environment

Salary or Hourly Range: The budgeted salary range that the University reasonably expects to pay for this position is $73,800/yr. to $92,742/yr.

Full Salary Range: $73,800/yr. to $131,200/yr.

Working Days and Hours: Monday - Friday, 8am - 5pm, occasional weekend day/weeknights possible

Benefits Eligibility: Full Benefits

The University of California is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Application review begins 11/17/26. 

Apply online at https://jobs.ucsb.edu

Job # 89820