Assists with daily golf operations and coordinates tournaments and outings from planning through completion, providing a high level of service to members, guests, and tournament groups.
Experience Required
Associate's degree (AA); or six months to one year of related experience and/or training; or an equivalent combination of education and experience.
Current PGA/LPGA membership.
Ability to read and speak English.
Knowledge of Microsoft Office; experience with computerized POS and tee time systems.
Understanding of course rotation and tee time arrangement.
Ability to occasionally lift up to 50 pounds.
Essential Responsibilities
Coordinates assigned tournaments and events from initial planning through completion, following the facility tournament manual and keeping accurate records for all groups and events.
Prepares for outings, including scorecards, cart labels, rules, format, score and pairing sheets, favors, and hole assignments; assists with golfer registration.
Advises management and the Superintendent of upcoming events to coordinate set-up and staffing; helps maintain the monthly events calendar.
Coordinates support from golf services, golf shop, food and beverage, and other departments for events.
Promotes club golf activities and tournament venues; maintains contacts with groups, businesses, civic and charity organizations; sells logo merchandise and golf services.
Communicates event details, critical dates, and course closures to members, groups, and individuals.
Schedules and maintains tee times for members, groups, and individual play.
Operates the POS and tee sheet systems: reconciles daily tee sheets, checks in players, processes payments, resolves billing discrepancies, and tracks force posts and no-show charges.
Monitors member scores, reports handicaps to USGA, and bills members.
Serves as ranger, starter, guest relations, outside services, or golf shop staff as scheduled.
Maintains a clean, orderly, well-stocked golf shop; assists with merchandising, sales, and procurement.
Assists in creating lesson plans and provides individual and group instruction.
Follows opening and closing procedures; assists with associate training.
Incorporates safe work practices; maintains regular and reliable attendance; performs other duties as required.
Benefits
Medical, Dental, and Vision coverage
401(k) with employer match (19 years of age and older)
Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
